Privacy Policy

This Privacy Policy explains how PrimeClean Housekeeping ("we", "us", or "our") collects, uses, and discloses your information when you use our website, request a quote, or utilize our premium housekeeping and deep cleaning services. By engaging with our services, you agree to the collection and use of information in accordance with this policy.

To provide you with personalized custom cleaning plans, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing details provided during booking or inquiry.
• Service Requirements: Property size, home layout, cleaning frequency preferences, and preferred service dates.
• Property Access Information: Entry instructions, security codes, and specific notes regarding pets or delicate surfaces within your home.
• Technical Data: IP address, browser type, and usage data automatically collected when you navigate our website.

The information we collect is used strictly to enhance your experience and fulfill our professional obligations:

• To schedule and deliver regular housekeeping, deep cleaning, and custom cleaning services.
• To communicate with you regarding your appointments, custom plans, and billing.
• To tailor our cleaning approach to your home's specific requirements.
• To improve our website functionality, service offerings, and overall customer satisfaction.

We implement robust security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. As a premium service provider, we maintain strict confidentiality protocols among our staff.

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our trusted partners for operational purposes. We may also disclose information if required to do so by law or in response to valid requests by public authorities.

Depending on your location, you may have the right to access, update, or delete the personal information we have on file for you. If you wish to exercise any of these rights, or if you wish to opt-out of future marketing communications, please contact us using the information provided below.